Caitlin is the Head of Business Operations, Compliance and MLRO at PCB Partners. She joined founders Ben Doltis and Tim Farazmand in 2018 during the launch of the firm and has since played a central role in building and scaling its operational infrastructure.

Drawing on a strong background in business services and administration, Caitlin leads the firm’s day-to-day operations across Project Management, Finance, Compliance, and Operational Governance. Her responsibilities span the implementation of internal controls, oversight of regulatory processes, and the development of operational procedures to support both client delivery and internal efficiency.

Caitlin also manages commercial vendor relationships, supports HR and talent processes, and oversees budgeting and financial reporting. Her role ensures the business runs smoothly, remains compliant, and is operationally aligned with strategic objectives.

This phase of her career has recently culminated in her key involvement in the high-profile Business Launch Group at The Prince’s Trust, where she supports early-stage businesses through operational guidance and mentorship.

Previously, Caitlin held a senior operational role at The SJB Group, where she was instrumental in the completion and integration of the trade sale of the SJB companies to ManpowerGroup in 2015.